AC Membership

Download ActionCity Mobile App


What is AC Membership?

AC Memberships are a way to reward our loyal customers with additional benefits such as:

  • Access to product launches and pre orders
  • Special Invites to in-store events & promotions
  • Earn AC Membership points from Retail, and AC Mobile App Purchases.
  • Utilize your AC Points to offset purchases made in retail stores and AC Mobile App.
  • Boost your rewards with bonus points for your favorite collectibles

How do I become an AC Member?

To become an AC Member simply download the AC Mobile App and Register.

How do I earn AC Points?

The AC Points system rewards customers AC Points for every dollar spent at any ActionCity retail outlet, or AC Mobile App.

AC Points will be rounded down to the nearest dollar spent per item.

Redemption of AC Points will not contribute towards AC Tier or Brand Passport tier spending.

Based on your Membership Tier, Brand Passport or any prevailing promotions you may enjoy AC Points multipliers which will increase your AC Points!

To earn points at retail

  • Install AC Mobile App
  • Register
  • Click on In-store and show your QR code when making a purchase
  • Please note that points cannot be earned through payment with ActionCity Vouchers, Shopback or other 3rd Party Payment platforms that accumulate points. (Example: you used a $5 AC Voucher and paid the remaining $10 by cash for a $15 transaction, only 10 AC Points will be awarded for this transaction)

To earn points through our Online Store

  • Use the same email address registered to your AC Mobile App account

To earn points through the AC Mobile App

  • All purchases made through the AC Mobile App will automatically gain points to your AC Account

How do I spend my AC Points?

  • AC Points can be used on the AC Mobile App (and also at our ActionCity retail outlets from April'24, stay tuned to find out when this perk will be launched!)
  • Points can be used at a rate of 100 points to $1 to offset your purchases

Will my AC Points expire?

No, there is no expiration dates on AC Points

How do I level up my collecting experience 

All members have access to the AC Tier & Brand Passports, AC Tier calculates your spend across all collections at ActionCity retail outlets, & AC Mobile App and rewards you with either a Bronze, Silver or Gold Tiering based on your Net Spend from the last 365 days. 

The Brand Passports offer benefits for collectors who support a specific brand of products, the product ranges covered in Brand Tier are, BE@RBRICK, Hot Toys, POP MART & tokidoki. 

If a customer purchases 
1 x BE@BRICK 400% @ $300
1 x POPMART Blind Box @ $15.90

The Customer will have 
$300 contributing to their BE@RBRICK Tier
$15 contributing to their POPMART Tier
$315 contributing to their AC Tier 

AC TIER Access & Benefits

**Limited time access
*Applicable to all purchases from Retail, Online & AC Mobile App

*Only 1 AC Point Bonus maybe applied per item purchased, if you have a higher points bonus from another promotion the higher of the two points bonus will be taken.

    Brand Passport Access & Benefits

    *Limited time access

    How do i check my Membership Tier, AC Points & Brand Passports?

    • Download the AC Mobile App

    • Register 

    • View the information from the Accounts tab from the bottom menu

    Will my AC Tier & Brand Passports Expire?

    Both AC Tier & Brand Passports are calculated based on you transactions in the last 365 days.

    Will shipping costs go towards my Membership Points?
    No you will not be able to earn any points for shipping costs.